For SEA TRAVELLER P.C. (hereinafter referred to as “SEA TRAVELLER” or the “Company”) -with registered office in Kos, Marmari, postcode 85300, TIN (ΑΦΜ) 801754880, Tax Office of Kos- respecting and protecting your personal data is a priority and, therefore, we are committed to keeping them safe and processing them in accordance with the law and under conditions of absolute transparency.
By reading this Privacy Policy, you will learn what kind of personal data of yours the Company collects, in what ways and for what purposes, how we process and protect these data and what your rights are regarding our processing of them.
Your personal data are processed in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any specific national and European legislation for certain sectors, the current Greek legislation for the protection of personal data (Law 4624/2019), as well as for the protection of personal data and privacy in the electronic communications sector (Law 3471/2006) and the decisions of the Data Protection Authority (DPA).
We understand that the protection of your personal data is a continual responsibility and therefore we will update and amend this Policy from time to time, if so required.
- Who we are
- Explanation of basic terms
- Categories of data subjects
- What personal data we collect
- Identification and contact data: Full name, e-mail address, telephone number;
- Official identification data: ID, passport;
- Financial data: Fee information, bank account – debit card information, vouchers / proofs of payment;
- Other data: Requested service, booking information (boat, dates, number of passengers, boat operator licence, with or without a skipper), requests, questions / wishes / complaints, reviews / ratings, data which you further declare in the contact form or in other communications with us, e.g. via messages on our social media;
- In case of online booking through our website and payment by card, the card details are not stored in Sea Traveller’s storage media during the transaction, but are directly registered in a secure environment offered by our partner-company (Viva payments) that has undertaken the routing of the cards.
- Identification and contact data: Full name, e-mail address, telephone number, postcode, address / headquarters;
- Official identification data: TIN (ΑΦΜ), Tax Office;
- Job data: Service provided, contract, contract details / contract terms, complaints and accusations against them, ratings / reviews;
- Travel and expense data: booking details, travel history, expense details;
- Financial data: Fee details, bank account information, vouchers / proofs of payment, agreed fee / desired fee;
- Data from social media or other information systems: Data on public social media accounts such as LinkedIn, Facebook, Instagram, data on websites such as Vrisko, XO;
- Other data: Requests, settlements, complaints.
- Internet browsing data, site usage & communication data and social media data. We monitor your interaction with the Company’s social media accounts, we observe how you use our website and whether you open or forward our communications and we receive information collected through cookies. Details of our use of cookies can be found in the website’s Cookie Policy.
- Social media
- How we collect your personal data
- Purposes of processing your personal data
- Legal basis for processing your personal data
- Personal data storage period and media
- Measures we take for the protection of your data
- Anonymization / pseudonymization, where applicable;
- Use of antivirus;
- Access to the electronic media of the Company only with a password;
- Security monitoring and detection / handling of security breaches;
- Backup copies;
- Procedure for managing requests from subjects;
- Data minimisation;
- Emailing using security protocols that guarantee, to the extent possible, the prevention of data leakage;
- Measures for the physical security of printed material and IT devices (locking of drawers, etc.).
- When and how we transfer your personal data to others
- Your rights
- Right to information:You have the right to receive clear information in relation to how we use your personal data. For example, why we receive your personal data, where it will be stored, for how long, for what purpose and so on.
- Right of access:You have the right to access your personal data as long as you contact us. We will try to assist you as quickly as possible depending on our workload.
- Right to rectification:You have the right to request that we correct your personal data if they are incorrect or not up to date.
- Right to erasure / right to be forgotten:You have the right to request deletion of your personal data from our computers and our records provided that this does not contravene our legal and regulatory obligations.
- Right to withdraw consent:You can withdraw your consent to the processing of your personal data even if the processing was carried out so far with your consent. If such a withdrawal does not allow us to perform the contract we have agreed with you, you must contact us again so that we find a new way of working together that is beneficial to both parties.
- Right to object to the processing on the basis of legitimate interests:If you consider that you have a legitimate interest, you have the right to object to the processing of your data.
- Right to data portability:You have the right to transfer your data from our database to another database.
- Right to restrict processing:You have the right to request that we restrict the processing of your data (e.g. we may store them, but not use or process them) in accordance with what is set out in the General Regulation.
- Right to disable cookies:You have the right to choose yourself whether and which cookies to accept, with the exception of the essential ones, i.e. those that are strictly necessary for the operation of our website.
- Transfer of personal data outside the EU
- How to contact us
- Version Information – Changes and Updates